ISSN(print) 2360-2406; ISSN(on-line) 2502-0285; ISSN-L 2360-2406

Articol Uram

Anterior implant restorations – challenge and compromise. A case report

Sorin Uram-Tuculescu*

Department of Prosthodontics, School of Dentistry, Virginia Commonwealth University
Richmond, VA, USA
DDS, MS, PhD, Assistant Professor

*Corresponding author:

Assistant Professor Sorin Uram-Tuculescu, DDS, MS, PhD
Department of Prosthodontics, School of Dentistry, Virginia Commonwealth University
Wood Memorial Building, 521 North 11th Street, Room # 304 D
PO Box 980566 Richmond, VA 23298-0566, USA
Tel: 804-628-3742, Fax: 804-827-1017


Aim: to present implant restorative treatment and retreatment in light of patient feedback.

Summary: A patient with extensive restorative treatment including implant supported fixed prosthodontics is presented as not satisfied with the definitive restorations, which were ultimately rejected and removed.

Communication with patient was affected by the fact that he could not use his native language during discussion with the dentists involved in the treatment. Moreover, the majority of dentists who participated in the treatment could not use their native languages.

After a number of unsuccessful provisional restorations, decision is made to start over the prosthetic design approach from wax-up stage.

Lately, precedence was given to improved esthetics and lip support, while compromising on other desirable features, such as a smooth, easy to clean emergence profile. The Patient was happy with the final outcome and agreed to spend extra time with hygiene measures, while benefiting from better esthetics and lip support.

Key learning points: 1. Patient expectations are paramount for treatment success and should be identified early on during evaluation phases. 2. Implant restorations are not without limitations and compromises may be necessary in order to provide an acceptable prosthesis. 3. Definitive restorations should only be fabricated and delivered after assurance that the design provided by provisionals was tried and accepted by the patient.

Key words: implant, emergence profile, lip support


After decades of implant dentistry with predictable results, titanium implants of various shapes and textures claim a mainstream role in providing infrastructure in state-of-the-art restorations.

Despite impressive standardization and ease of use of treatment protocols, anterior restorations supported by implants may still encounter problems.  Sometimes, clinically satisfactory prostheses, as assessed by practitioners, are not accepted by certain patients.

Case Presentation and History

During the following, the reader is presented with a clinical case restored in the Department of Graduate Prosthodontics in the School of Dentistry – University of North Carolina (UNC) at Chapel Hill, U.S.A.

Mr. CM (male, 50 years old) presented with moderate generalized and localized severe periodontitis (Fig.1 a, b), seeking for treatment options. After a comprehensive oral evaluation, photographs, and impressions for diagnostic casts, the patient was referred to the Department of Graduate Periodontics at the UNC School of Dentistry. Following extraction of hopeless teeth (11, 42, 41, 31, 32) and completion of the initial therapy the patient returned to the Prosthodontics Department for restorative treatment options (Fig 1 c). Interim removable partial dentures were fabricated (Fig. 1 d) for the healing phase, while the patient was presented several treatment options from removable prosthodontics to fixed partial dentures and implant supported restorations. The patient elected to have a number of posterior crowns with questionable prognosis being remade. As for the edentulous spaces, he decided to go for implant supported crowns/fixed prosthodontics.

The patient returned to the Department of Periodontics to have implants placed into the following positions: 11 Straumann tissue level Regular Neck (internal connection) –  (Fig 1 e); 42 and 32 Straumann tissue level Narrow Neck (external hex connection) – (Fig 1 f).

After implants placement, abutments selection/fabrication (Fig. 2 a, b), and impressions thepatient abruptly asked to be reassigned to a different provider within the Department of Graduate Prosthodontics. We received the lab work (Fig.2 c, d) and saw the patient at delivery appointment, when he appeared satisfied with the outcome and after examining the restorations in the mirror consented to final cementation (Fig. 2 e). At that time we delivered a number of posterior porcelain fused to metal crowns (PFMs) along with implant supported PFM crown on 11 and implant supported fixed partial denture (FPD) from 32 to 42.

In a matter of weeks the patient returned complaining about the shape of the lower FPD: “the bridge is off the tract”, the way it is touching the tongue and the lower lip is not comfortable, there are “too big gaps between the bridge/crown and original teeth”, “food scraps are collected in the spot”, “I cannot talk with someone else at lunch or dinner”, it does not look natural. It was immediately clear that the restoration was not accepted anymore, so we removed it and what followed was a series of provisional restorations as we tried different morphologies with more or less prominent cingulums, various curvatures, and different bucco-lingual thicknesses, but after another couple of months in the business, there was still no acceptance of our designs.

During this time, Mr. CM provided us with several drawings of what he believed the problem would be. Mr. CM first language is not English, my first language is not English and our first language is not the same, so we could expect some difficulty in communication. For that matter, at some point Mr. CM brought a dental technician friend of his (who also used to speak Mr. CMs native language) to further explain the issues, but again, it was not clear to us what was really the blueprint Mr. CM wanted us to use for his FPD.

After considerable expenditure of lab and clinical time we made the decision to disregard the last months of treatment, and just go back to the drawing board and start over from the moment after implant placement. As we analyzed the implant positioning in respect to assumed positions of lower incisors, we realized that the implant platforms were situated more lingual than desired, and if we kept holding the idea that the best emergence profile (1) for efficient cleaning (widely open embrasures) is to be employed, then the implant platforms (especially 32) would appear rather in the embrasures than corresponding to the implant abutments (Fig.3 a).

We also considered some of the complaints of Mr. CM – too big spaces between teeth, uncomfortable tactile sensation on the lower lip – and having these in mind, we made a new wax-up, following anatomic principles only (Fig.3 b, c).

We fabricated then a provisional according to the new wax-up, understanding that a “modified ridge lap” design was inevitable not only in the area 31 and 32, but also in front of the implant platforms 32, 42 (Fig.3 d).

Our last provisional restoration (Fig.3 e) was a success, we earned patient acceptance and requested the laboratory to fabricate the definitive PFM implant supported FPD with a similar shape. It took a couple of attempts for the laboratory to generate a definitive prosthesis close enough to our provisional design, but once that was achieved we had a happier patient (Fig.4).

Mr. CM reported that the feel on the lip is right and the look is great, but noticed the difficulties in cleaning around the implants. Mr. CM was explained that considering the position of the implants, transitioning from the round shapes of the implant platforms to the flattened shapes of lower incisors without large embrasures and without sacrificing the anatomy was not physically possible. He accepted the outcome as the best compromise and agreed to spend the extra-time with the floss around his fingers.

After a few weeks we heard again from Mr. CM stating that the shape of the crown 11 is not right (Fig 5 a).

Intraoral adjustments and polishing did not bring any success, so the existing crown was removed and a new provisional was made trying to better mimic the anatomy of the incisal third  of 21 while providing a smooth emergence profile from the implant platform (Fig. 5 b). At that time we also learned that the 11. implant platform was  situated more lingual and more mesial as compared to expected emergence if symmetry with the tooth 21 is to be considered. Our crown looked crooked, with an angle from the cervical third to theincisal third and was discarded. The next provisional attempt, a different compromise, with slightly wider cervical aspects, less bulbous distal profile and improved symmetry at the incisal edge level (Fig 5 c, d)  was accepted by patient. A new shade determination was made (Fig 5 e), then the best PFM representation of our provisional was delivered to earn a happy patient again (Fig. 5 f, g, h).


From the perspective of the events we could reiterate that the implant positioning in the esthetic zone is of critical importance, especially for tissue level implants, which, at the time of this treatment were not uncommon. Promoting by default the most hygienically favorable design may overlook other aspects which could be regarded at least as important by our patients. In our case a proper lip support in the cervical area, along with better esthetics were certainly more appreciated that an “easy to clean restoration”.

Engineering the best emergence profile (case dependent) within the limitations of available bone, implant positioning and design constitutes a fine compromise which may need multiple trial & error stages before reaching an acceptable form. Careful design, fabrication, evaluation, refinement of provisional restorations represents the safest path in order to obtain the best achievable anatomy before ordering a final restoration in the lab.

Nowadays, widespread use of bone level implants, immediate placement and provisionalization can offer better conditions to improve soft tissue anatomy around implants with predictable aesthetic results (2-5).

It is worth remembering that patient-reported measures may be more sensitive than objective measures for detecting differences between prosthetic treatments (6-9). The discrepancy between patient’s perceptions and the outcomes of functional tests suggests that study subjects’ and scientists’ concepts of function differ, or that subjective and objective data assess very different aspects of oral behavior.


The author is recognizing the Department of Graduate Prosthodontics of the School of Dentistry – University of North Carolina at Chapel Hill (Program Director – Dr. Lyndon Cooper) for supporting the completion of this treatment.

Author’s gratitude is also sent to Dr. Marlene Teo (Department of Graduate Periodontics), who was responsible for the surgical phases, Dr. Hitomi Akimoto, who started the restorative phase, and Dr. Dina Dedi, who closely supervised the entire restorative phase.

Conflict of interest statement

There are no known conflicts of interest associated with this publication and there has been no significant financial support for this work that could have influenced its outcome.


  1. Stein RS, Kuwata M. A dentist and a dental technologist analyze current ceramo-metal procedures. Dent Clin North Am 1977;21(4):729-749.
  2. Petrungaro PS. Creation and preservation of natural soft tissue emergence profiles around dental implants in the esthetic zone. J Cosmetic Dent 2009;24(4):66-80.
  3. Rodriguez AM, Rosenstiel SF. Esthetic considerations related to bone and soft tissue maintenance and development around dental implants: report of the Committee on Research in Fixed Prosthodontics of the American Academy of Fixed Prosthodontics. J Prosthet Dent 2012;108(4):259-267.
  4. Wittneben JG, Buser D, Belser UC, Brägger U. Peri-implant soft tissue conditioning with provisional restorations in the esthetic zone: the dynamic compression technique. Int J Periodontics Restorative Dent 2013;33(4):447-455.
  5. Dos Santos Nunes Reis JM, de Oliveira Abi-Rached F, Scardueli CRPinelli LA. Modified indexing technique for the immediate interim restoration of a dental implant. J Prosthet Dent 2014;112(2):369-372.
  6. de Grandmont P, Feine JS, Taché R, Boudrias P, Donohue WB, Tanguay R, Lund JP. Within subject comparisons of implant-supported mandibular prostheses: psychometric evaluation. J Dent Res 1994;73(5):1096-1104.
  7. Feine JS, de Grandmont P, Boudrias P, Brien N, LaMarche C, Taché R, Lund JP. Within-subject comparisons of implant-supported mandibular prostheses: choice of prosthesis. J Dent Res 1994;73(5):1105-1111.
  8. Feine JS, Maskawi K, de Grandmont P, Donohue WB, Tanguay R, Lund JP. Within-subject comparisons of implant-supported mandibular prostheses: evaluation of masticatory function. J Dent Res 1994;73(10):1646-1656.
  9. Garrett NR, Kapur KK, Perez P. Effects of improvements of poorly fitting dentures and new dentures on patient satisfaction. J Prosthet Dent 1996;76(4):403-413.